SUPPORT / TRUEFOX AI

THE RIGHT HELP, WITHOUT THE RUNAROUND.

Whether you need help with a live product, an active project or a technical issue, choose the appropriate support channel so our team can respond with the right context.

CONTACT SUPPORT
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Find the right support channel for active projects, Truefox AI products and responsible security reporting.

  • CANADA · HEADQUARTERS
  • INDIA · ENGINEERING
  • INTERNATIONAL · SUPPORT
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PROJECT SUPPORT

For active projects and deployed systems, please use the support channel and project reference provided in your service agreement. This helps your request reach the right team quickly.

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PRODUCT SUPPORT

Include the product name, deployment environment, impact on users, screenshots and clear steps to reproduce the issue.

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SECURITY REPORTING

Report suspected vulnerabilities privately with enough technical detail for us to investigate. Please avoid sharing credentials, personal information or other unnecessary sensitive data.

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GENERAL ENQUIRIES

For questions about our website, billing, partnerships or other non-urgent matters, please use the contact form or email our team.

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BEFORE YOU SUBMIT

Help us understand the issue by including the affected environment, user or business impact, when it was first observed, any recent changes, relevant error messages and safe steps to reproduce it.

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RESPONSE AND URGENCY

Support availability and response targets are governed by your signed service agreement. This website is not monitored as an emergency-response channel.

NEXT STEP

TELL US WHAT’S HAPPENING.

Share the affected product or project, operating environment and impact. We’ll route your request to the right team and help determine the next step.

CONTACT SUPPORT
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